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WATER FACTS

Treated water.
One final step at home.

Melbourne’s drinking water is treated and monitored. Whole-home filtration adds another layer at your property for the water your family drinks, cooks with and showers in.

Aerial view of a large water treatment facility

Your water has already travelled a long way before you turn on the tap.

Here is what happens between its source and your home—and where whole-house filtration fits.

01

THE SOURCE

Catchments—and sometimes the sea.

Most Melbourne water begins as rainfall collected in protected catchments and reservoirs. When extra supply is needed, the Victorian Desalination Plant converts seawater into drinking water. The government ordered 50 billion litres for 2025–26; the plant can produce up to 150 billion litres a year.

02

THE TREATMENT

Made safe for distribution.

Reverse osmosis removes salts from desalinated water before it is stabilised and remineralised. Across Melbourne’s supply, treatment can include chlorine or chloramine for disinfection, fluoride for dental health, pH adjustment, filtration and ultraviolet treatment. The exact process depends on the source and plant.

03

THE NETWORK

Thousands of kilometres to your street.

Water moves through around 1,300 kilometres of Melbourne Water’s major pipelines and aqueducts before entering local networks. Yarra Valley Water maintains about 10,475 kilometres of water mains and South East Water more than 14,000 kilometres.

04

THE PIPEWORK

A network built across generations.

Melbourne’s water system dates back to the 1850s. Major reservoirs and supply infrastructure were added throughout the 1920s, 1930s and later decades. Ageing mains are still renewed today—Yarra Valley Water says it replaces up to 50 kilometres of pipe each year.

05

THE DISTURBANCE

Why water can suddenly look dirty.

Construction, repairs, bursts and sudden pressure or flow changes can shake loose sediment, mineral deposits and corrosion material already sitting inside water mains. This can temporarily produce brown, cloudy or discoloured water—the kind of change many households notice after nearby works.

06

THE FINAL STEP

Filtered before your family uses it.

Boss adds filtration at your property’s main water entry. Three stages help reduce dirt, sand, rust, sediment, chlorine, unwanted tastes and odours, limescale and other targeted impurities before water reaches taps, showers and appliances throughout your home.

THE BOTTOM LINE

Treated for the journey. Filtered for your home.

Melbourne’s water is treated to meet drinking-water standards. Boss adds a final filtration stage at your property, helping deliver cleaner, better-tasting water throughout your home.

KNOW MORE ABOUT YOUR WATER

Start with a free in-home assessment.

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